We keep a list of blocked senders and recipients on each server. If you think you've been blocked unfairly, we're happy to talk it through.
Your address was blocked from sending mail. Some common reasons:
This one’s mostly about v2board. Here’s the deal:
You’re firing off one email every minute from a bad address to a bad recipient, and it’s always the same: noise. It floods our queue, triggers alerts, and turns us into janitors writing block rules just to stop it. This happens constantly and it's exhausting.
If you’re relaying your whole Linux server through us, make sure it’s only sending real emails that a human might want to read.
You’ve sent a lot of email to addresses that don’t exist. This usually means:
Usually WordPress. Spammers are using your form to blast junk to services like Gmail or Yahoo. We want a good relationship with them, and this makes it harder.
Sending the same campaign from multiple addresses like sender1, sender2, etc.? That’s not okay. 300 emails per hour is the limit.
We don’t allow marketing emails. If we only blocked your sender address, it means we think you didn’t know better and can fix it. Otherwise, we’d have shut down the whole account.
You didn’t update your domain’s SPF record to include us. As a result, your emails are getting rejected. Fix your SPF, then open a support ticket.
You sent emails from a domain you don’t own. That’s an automatic block.
Things like root@localhost don’t work — we can’t bounce emails back to those, and they clutter the mail queue. So we block them.
It’s not just a little over the line. It’s way over. Enough said.
Sometimes it’s not about the sender — it’s about who you’re sending to.
We don’t allow this. It’s a long story, but trust us — there are good reasons.
You kept sending anyway. Now it’s blocked, and you’ll get a proper error message next time.
No one is reading those 600 notifications you’re sending to Gmail. You're just wasting resources and eating into your rate limits.
If it doesn’t exist, stop trying. We're blocking these to avoid wasting cycles bouncing them.
These can’t receive email, so we block them. Keeps our IPs clean and our systems efficient.
If you’re filling up someone’s inbox on purpose so everything bounces — we’re not playing that game.
Sometimes their system thinks we’re blacklisted when we’re not. That’s their problem, not ours. We won’t waste resources fixing it on their behalf.
Open a ticket with us.