Knowledge Base

How do I cancel my email hosting service with OnePoundEmail?

If for any reason you need to cancel your email hosting service with OnePoundEmail, you can follow the steps below:

  1. Log in to your Blesta account.
  2. Click on "Services" in the top menu.
  3. Find your email hosting service and click on it.
  4. Click the "Cancel" button on the right-hand side.
  5. Select the reason for cancellation and provide any additional information if required.
  6. Click the "Submit" button to submit your cancellation request.

Wait for a confirmation email from OnePoundEmail regarding the cancellation of your service.

Please note that cancelling your email hosting service with OnePoundEmail will result in the permanent deletion of all associated data, including emails and settings. It is recommended that you back up your data before cancelling your service if you wish to keep it.

Please note that if you have any outstanding invoices, you will need to settle them before we can cancel your service.

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