Upgrades and Downgrades
If a client wishes to upgrade their email hosting plan, they will be billed on a pro-rata basis. This means that they will only be charged for the difference in price between their current plan and the upgraded plan for the remainder of their billing cycle. The new billing cycle for the upgraded plan will begin on the same date as the previous billing cycle.
On the other hand, if a client wishes to downgrade their email hosting plan, they will be credited for the difference in price between their current plan and the downgraded plan. The credit will be applied to their account balance and can be used towards future payments. The new billing cycle for the downgraded plan will also begin on the same date as the previous billing cycle.
We believe that our upgrade and downgrade policy is fair and transparent, and we want to ensure that our clients have the flexibility to choose the email hosting plan that best suits their needs.
If you have any questions or concerns about upgrading or downgrading your plan, please contact our customer support team. We are here to help!