Hey there,
I wanted to reach out to you regarding recent issues with email delivery. Due to a storage problem, some customers experienced delays in receiving emails from our billing portal. I apologise for any inconvenience this may have caused.
The issue arose from logs that had not been properly rotated, resulting in the system becoming overloaded and emails not being processed in a timely manner.
If you have any questions or concerns, please don't hesitate to reach out!
Regards,
Michael