Dear OnePoundEmail Users,

We want to address the ongoing incident affecting our main website and legacy web hosting services due to issues with upstream services in Luxembourg.

We understand how disruptive this downtime can be and appreciate your patience during this challenging time.

The Client Area and Email services remain fully functional.

To enhance the reliability of our services and prevent future outages, we will be implementing plans to mirror our main website across multiple regions. This will allow us to provide better redundancy and ensure that you can access our services even if one location encounters issues.

The mirrored sites will be strategically positioned in various regions, improving overall availability and response times. This proactive measure is part of our commitment to providing you with a stable and dependable email service.

Additionally, we want to inform you that our legacy web hosting services are in the process of being migrated to DragonWebHost, our brand specifically designed for those types of services. Affected customers will receive communication regarding this in the coming days. There are no brand ownership or pricing changes.

Thank you for your understanding as we work to improve your experience with OnePoundEmail.