Dear OnePoundEmail Users,

We hope this message finds you well. We are writing to inform you about an invoice delivery issue that some of our users experienced last year and that reoccurred this year due to a caching error in our system. We understand the inconvenience this may have caused, and we sincerely apologize for any confusion.

We are pleased to announce that this issue has been permanently resolved. Our team has implemented a comprehensive fix to prevent this from happening again in the future. As a result, some users may have received bulk emails containing PDF copies of their paid and unpaid invoices.

Rest assured that all invoices are accurate and reflect your account activity correctly. We appreciate your patience and understanding as we resolved this matter.

If you have any questions or need further assistance, please do not hesitate to reach out to our support team.

A special thanks to the team at Blesta for guided instructions to debug this issue which led to the fix being implemented.

Thank you for your continued trust in OnePoundEmail.