Hey there,

As a sole trader there has been challenges operating support recently, in this post I will address some of the changes being implemented to improve things.

1. Our Discord server is no longer available due to personal harassment issues and lack of activity.
2. Our live chat is no longer available due to lack of activity, security and privacy concerns, and harassment issues.
3. We are working on adding a new support operator to handle tickets when I (Michael) cannot get back to you in a timely manner.

Things should be improving over the coming weeks and months, support response rates should also improve and in the background I will be investing my time and capital into improving the brand, expanding services, infrastructure and more.

Regards,

Michael